Privacy Policy
Redman is committed to protecting and respecting your privacy.
This Privacy Policy (together with our Term & Conditions which can be viewed on this web site – see Terms and Conditions - and any other documents referred to in it) sets out the basis on which any personal data Redman collects from you, or that you provide to Redman, will be processed by Redman. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Lancaster Removals and Storage Limited, Hobourn House, Medway Freight Centre, Priory Road, Strood, Rochester, Kent. ME2 2BD.
1 Privacy statement
1.1 In order for Redman to deliver an effective service to you it is necessary for Redman to store personal information about you.
1.2 Redman will treat all information supplied by you in accordance with this Privacy Policy.
1.3 Redman will not pass on details supplied to Redman by you to any third party without your express permission.
1.4 This Privacy Policy only applies to this website and you should refer to the privacy policy of any third party website that you access in connection with this website, whether by means of hyperlink or otherwise.
1.5 Information supplied to Redman will be processed and stored on a secure server and may be used in connection with future visits to this website to facilitate easy repeated use. Transaction processes will use data, encrypted using a Secured Socket Layer ("SSL") session. You should ensure that your version of your web browser supports SSL.
2 Data protection
2.1 Redman may collect and process the following data about you:
2.1.1 information that you provide by filling in forms on the website including without limitation your name, address, phone number, email address and credit/debit card details. This includes information provided at the time of registration, posting material or requesting further services. Redman may also ask you for information when you report a problem with the website,
2.1.2 correspondence that you may have sent to Redman
2.1.3 surveys used for research or marketing purposes, although you do not have to respond to them,
2.1.4 details of transactions you carry out through our site and of the fulfilment of your orders,
2.1.5 details of your visits to the website including, but not limited to, traffic data, location data, other communication data, whether this is required for Redman' own billing purposes or otherwise and the resources that you access.
2.2 Information that Redman receives or gathers (whether or not under this Privacy Policy), may be used by Redman, its employees and/or agents to:
2.2.1 identify you when you re-visit the website,
2.2.2 help administer any accounts, services and products offered by Redman from time to time,
2.2.3 help Redman to detect fraud or losses,
2.2.4 keep you updated as to the progression of ongoing services or the timetable as to delivery of services,
2.2.5 update you as to the services offered. If you do not wish to receive this information, please contact Lancaster Removals and Storage Limited customer services by TELEPHONE on telephone number 01634 720888 OR EMAIL at info@inchoak.co.uk and
2.3 for Redman marketing purposes and/or the marketing purposes of selected third parties which Redman feels may be of interest to you.
2.4 All storage, use and transmission of personal information relating to an individual or company is subject to the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to access information held about you. Any access request may be subject to a fee of £10 to meet Redman' costs in providing you with details of the information it holds about you.
3 Cookies
3.1 The website makes use of cookies. Cookies are data files that are stored on your computer's hard drive and keep records of your visit to a website. They allow Redman to recognise you and tailor your visit to suit your individual preferences. You may be able to configure your web browser to prevent the use of cookies although some functions or services may not be available. If any third party websites you can access through the website use cookies, Redman cannot access or control that. If you want to know more about cookies you could try visiting www.allaboutcookies.org.
4 Third parties and your information
4.1 Redman may also provide your information to relevant third parties such as delivery agents in the provision of the services offered on this website. Redman will, except where required by law, keep your information confidential and will not disclose any such information except where a disclosure is made at your request or with your consent.
4.2 You acknowledge and agree that some of the data that Redman processes may amount to sensitive personal data under the Data Protection Act 1998. Your continued use of the website amounts to agreement that Redman may process such data. Redman, its subcontractors and agents will apply appropriate technical and organisational measures to prevent the unauthorised processing of personal data and protect against accidental loss of or damage to personal data.
4.3 In the provision of the services offered on this website, Redman may search or commission the search of credit reference agencies who will record the search. This information may be shared with credit guarantors and used for credit decisions and fraud prevention.
Cookie Policy
For information about how our website uses cookies, please see our Cookies Policy.
